Last updated: May 19, 2026
At Verumi Solutions, we are committed to providing exceptional service and value. We understand that circumstances may change, and we have developed this Refund Policy to outline how we handle cancellations and refunds for our business systems implementation and ongoing support services.
Due to the custom nature of our business systems implementation, significant time, labor, and resources are invested upfront. Therefore, fees paid for custom setup and implementation are generally non-refundable once the project has commenced. If you choose to cancel before the project begins, a full or partial refund may be issued at our sole discretion.
For our ongoing monthly platform and access support, you may cancel your subscription at any time. Cancellations will take effect at the end of your current billing cycle. We do not offer prorated refunds for mid-cycle cancellations. You will retain access to your systems and data until the end of the billing period.
Regardless of cancellation or refund status, you retain full ownership of your data within the system. Upon cancellation, we will provide reasonable assistance to ensure you have access to export your data before your account is deactivated.
We evaluate refund requests for exceptional circumstances on a case-by-case basis. If you believe there has been a billing error or a significant failure to deliver agreed-upon services, please contact our support team immediately to discuss a resolution.
If you have any questions about this Refund Policy or wish to request a cancellation, please contact us at:
Verumi Solutions
Email: support@verumisolutions.com
Phone: +1 903-309-0341